- InfoDIS Remote Helper
Get instant help on your Digital Signage screen — without confusion.
InfoDIS Remote Helper lets our support team securely connect to your signage device so we can fix layout, content, and screen settings quickly — with the simplest steps for you.
- Signed & crash-free build
- TV/Android box friendly
- Secure access flow
Made for customers who just want things to work
You don’t need technical knowledge. Just open the app and follow the guided screen.
For quick fixes
Wrong playlist? Layout misaligned? Screen timing issue? Get it resolved fast with guided support.
For non-technical users
No confusing settings. You only follow simple steps shown on-screen.
For ongoing support
When you’re in support validity, our team can help you repeatedly — smoothly and securely.
How it works (4 simple steps)
You don’t need technical knowledge. Just open the app and follow the guided screen.
Installs the APK and opens InfoDIS Remote Helper from Apps list.
The app opens a guided setup screen designed for TV/Android box use.
You can copy the ID in one click and send it to our support on WhatsApp.
Our team connects securely and helps with layout/content/design so your screen looks perfect.
Tip: If the primary method isn’t available, the app includes a RustDesk fallback picker so support still works smoothly.
Secure & reliable
- Signed build and stable on Android devices
- TV-friendly UI (works well on Android boxes)
- Guided setup screen — minimal steps
- Keystore backup secured for safe app continuity
What we can help you with
Need help right now?
Open InfoDIS Remote Helper on your signage device, share your Device ID with us, and we’ll guide you step-by-step. Simple for you — fast for your business.
Note: Remote access is used only for support purposes. You stay in control of when support starts.
FAQ
No. The app shows a guided screen. You just follow what’s written and share the Device ID with support.
Yes — the UI is TV-friendly and works well with remote navigation.
The app includes a RustDesk fallback picker so support can continue without hassle.
